Refund policy

Refunds 

We can not issue refunds once an order has already been shipped.

Please ensure that all details within your shipping address are correct before placing an order. An order confirmation email will also be sent after placing an order to confirm all order details.

Return for Refund/Exchange

Due to the nature of our products, we’re unable to accept returns regardless of whether or not they’ve been opened. If your order arrives damaged, defective, or incorrect, please reach out to us within 14 days of delivery at hello@lippmannoffficial.com and our team will make it right.

Late or missing refunds

If you haven’t received a refund within 7 business days:

1. First check your bank account again.
2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.